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These Terms and Conditions apply to
all purchases from our website.
Please read them carefully before placing an order.
The website www.triple-moon.co.uk is owned wholly
by Triple Moon whose main office is situated at
Hay Road, Builth Wells, Powys.
Delivery terms
Orders are charged £3.20 postage and packing. All orders with
payment will be dispatched within 24 hours via first class royal
mail (except where a longer delivery time is stated in the product
description). Orders placed late Friday or over the weekend will
be processed on Monday. If for any reason there is a delay we will
keep the customer informed of expected delivery times. For countries
outside the United Kingdom, you must request delivery charges and
agree them before placing an order.
1. Acceptance of your order:
We must receive payment of the price of the products and the delivery
charges before we can accept your order. We reserve the right to
restrict the number of products you may order and to refuse any
order. If you have provided us with your email address you will
receive an email from us confirming that we have received your order.
This email is sent automatically and does not mean that we have
accepted your order. We will notify acceptance of your order by
sending an email to you stating that your order has been accepted
and despatched. Otherwise, our acceptance of your order takes place
on delivery of the products. Only when we have accepted your order
is a binding contract created between us.
2. Prices:
Our prices are set out on our website in Pounds Sterling. Prices
remain in force until we publish new prices on our website. We reserve
the right to change our prices. Delivery charges apply and are displayed
during the order process.
3. Availability:
If a product is not in stock it will be clearly shown on our website.
If products you order are not available we will notify you (where
possible) and, if we have received the price and the delivery charges
of the unavailable products, we will refund them to you within 30
days of your order unless you agree to a longer period.
4. Delivery:
Our aim is to get your order delivered within three to four working
days of receipt of payment to addresses within the United Kingdom.
We will attempt to deliver products ordered by you to the delivery
address stated on your order form. If products are returned to us
as undeliverable we will refund the price of the products and our
delivery charges less £5 in respect of our administrative
costs. You will not become the owner of the products until they
have been delivered, at which time they will also become your risk
and we will not be liable for any subsequent damage, loss or destruction
to them. Please note that missing parcels cannot have a claim launched
until 15 working days after dispatch.
5. Security Procedures
All purchases made through this site take place on a WorldPay certified
secure server. All your details are stored on a secure server and
are not revealed to any third parties. Our full Privacy Policy is
given here.
6. Triple Moon Privacy Policy
This privacy statement covers the website www.triple-moon.co.uk,
owned wholly by Triple Moon, whose main office is situated at: Hay
Road, Builth Wells, Powys.
We are committed to protecting your privacy. We will only use the
information we collect about you lawfully (in accordance with the
Data Protection Act 1998).
We collect information about you for two reasons:
- to process your order
- to provide you with the best possible service.
The type of information we collect about you includes:
- your name
- your address
- phone number
- email
- financial information (credit card type, number and expiry date).
We will never collect sensitive information about you without your
explicit consent.
We use a payment Service Provider (WorldPay) to bill customers for
goods and services. WorldPay does not retain, share, store or use
personally identifiable information for any secondary purposes.
The personal information that we hold will be held securely in accordance
with our internal security policy and in compliance with British
law.
A cookie is required to track any shopping basket items. Once users
close the browser, the cookie simply terminates, after which no
information is held on the user’s computer relating to the
order.
If you have any questions/comments about privacy, you should contact
us.
7. Links
We welcome people linking to our site. To link to us, please contact
us via the website Contact form.
8. Limitation of Liability/Disclaimer
Any advice given on this site is meant for guidance purposes only
and purchasers must be responsible for determining whether such
information or advice applies to their particular circumstances.
The information and advice contained in this website should not
be relied upon as statements or representations of facts. No warranty
is given as to the accuracy of any information given.
9. Copyright 2005 Triple Moon
All rights, including copyright, trade marks, names and logos, used
in relation to this website are owned by or controlled for these
purposes by us. Nothing in this Agreement confers on you any licence
or right under any of our trade marks, names or logos or those of
any third party.
We reserve the right to issue legal proceedings against any companies
or persons who copy any text, photographs, images, graphics, logos,
button icons, trademarks or any part of this website. The content
of this website is and remains the property of Triple Moon.
10. Validity:
If any of these Terms and Conditions are unenforceable it will not
affect the enforceability of the rest of these Terms and Conditions.
11. Governing Law and Jurisdiction:
Your order and the formation of the contract will be governed by
and interpreted in accordance with English law.
12. Complaints and Liability:
All complaints should be addressed to:
Triple Moon
The Firs
Hay Road
Builth Wells
Powys
LD2 3BP
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